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2022 EBS 방송교재 오정화 간호관리 전국 간호직공무원 시험합격

오정화 지음 | BTB Books | 2021년 08월 30일 출간
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이 책의 이벤트

해외주문/바로드림/제휴사주문/업체배송건의 경우 1+1 증정상품이 발송되지 않습니다.
  • 이벤트 페이지 내 '이번주 보기' 링크 타기
    2021.12.20 ~ 2022.12.31
상품상세정보
ISBN 9791189230746(1189230747)
쪽수 812쪽
크기 190 * 261 * 35 mm /1390g 판형알림

책소개

이 책이 속한 분야

대상 : 전국 8급 간호직공무원 시험 합격을 목표로 하는 수험생
구성 : 최근 15여년 이상 간호관리 기출문제 분석을 바탕으로 최신 출제경향을 적극 반영

오정화 간호관리 수험서의 특징
1. 필드에서 꾸준한 강의를 진행중인 검증된 저자
2. 공무원 간호관리 강의만 10여년 이상 진행하며 최근 출제경향을 적극 반영
3. 이론서 한권으로 대비할 수 있도록 파트별 충실한 내용정리
4. 역대 주요 기출문제 및 필수체크문제 수록
5. 여러 간호관리 수험서와 강의를 비교하고 선택한 공무원 최종합격생들이 강력추천하는 교재
6. 전국 지방별 많은 간호직공무원합격생과 합격수기들로 증명하는 저자
7. https://cafe.naver.com/yulim21c 를 통해 수험생-저자간 커뮤니케이션 채널 상시 운영
8. 다양한 QR 코드로 시험준비, 수험카페 활용, 면접, 합격수기, 강의선택등에 대한 알찬 정보를 제공
9. 현장강의를 그대로 촬영한 최신 동영상강의(www.daebangmajor.com)

목차

CHAPTER 01 간호관리의 이해
01 간호와 관리의 개념································ 12
01 간호의 정의········································· 12
02 관리(management)와 행정(administration)
······························································ 13
03 관리과정과 관리기능···························· 15
04 생산성 : 효과성과 효율성····················· 17

02 간호관리의 특성···································· 19
01 간호관리의 정의와 특성························ 19
02 간호관리자의 유형································ 21
03 카츠(Katz)의 관리기술·························· 23
04 민츠버그(Mintzberg)의 관리자의 역할····· 27

03 관리이론··············································· 31
01 분류··················································· 31
02 고전적 관리이론··································· 32
03 신고전적 관리이론································ 38
04 현대적 관리이론··································· 42
05 간호관리학의 이론적 모델····················· 49
기출문제···················································· 52

CHAPTER 02 기획
01 기획의 이해·········································· 64
01 기획의 개념과 목적······························ 64
02 기획의 특성········································· 67
03 기획의 원칙········································· 69
04 기획의 계층화······································ 72
05 기획의 과정········································· 80
06 기획의 방법········································· 81
07 기획의 유형········································· 84

02 목표관리(MBO) ···································· 88
01 목표관리(MBO)의 의의·························· 88
02 목표관리(MBO)의 과정·························· 90
03 목표관리(MBO)의 장ㆍ단점······················ 92

03 의사결정··············································· 94
01 의사결정(decision making)의 의의와 특성
································································ 94
02 의사결정 과정······································ 95
03 의사결정의 유형··································· 97
04 의사결정의 수준································· 100
05 비판적 사고와 창조적 사고·················· 103
06 창조적 의사결정방법··························· 105
07 참여적 의사결정 기법························· 109

04 재무관리············································· 111
01 재무관리(financial management) ········ 111
02 재무제표(financial statement) ············ 113
03 예산················································· 116
04 진료비 지불제도································· 124
05 간호수가와 간호원가··························· 131
06 간호관리료 차등제······························ 137
07 간호ㆍ간병통합서비스···························· 141

05 시간관리············································· 148
01 시간관리의 의미와 중요성··················· 148
02 시간관리의 단계································· 149
03 시간관리 도구의 준거 및 시간관리 방법
······························································ 151
기출문제·················································· 153

CHAPTER 03 조직
01 조직과 조직화····································· 174
01 조직(organization)의 개념과 기능········· 174
02 조직화(organizing)의 개념과 과정········ 175
03 조직화의 원리···································· 177

02 조직 및 조직구조································· 182
01 권력ㆍ권한ㆍ권한 위임··························· 182
02 집권화와 분권화································· 187
03 조직구조 구성요인······························ 189
04 조직구조 결정요인······························ 194
05 공식조직과 비공식조직························ 195
06 조직기구표(organization chart) ··········· 197

03 조직구조 유형····································· 199
01 간호조직구조의 유형··························· 199
02 병원조직··········································· 216

04 조직문화············································· 219
01 조직문화(organization culture) ············ 219
02 조직변화··········································· 224
03 조직유효성········································ 233
기출문제·················································· 235

CHAPTER 04 인적자원관리
01 인적자원관리의 이해···························· 248
01 인적자원관리의 개념··························· 248
02 인적자원관리의 중요성························ 250
03 인적자원관리의 과정··························· 251

02 직무관리············································· 252
01 직무관리의 개념································· 252
02 직무설계(job design) ························ 252
03 직무분석(job analysis) ······················· 258
04 직무분류(job classification) ··············· 263
05 직무평가(job evaluation) ···················· 264

03 확보관리············································· 269
01 확보관리의 개념과 과정······················ 269
02 인적자원 예측 및 계획························ 270
03 간호업무량(nursing workload) ············ 271
04 간호 인력 산정에 대한 접근방법
(Gillies,1982)····································· 273
05 환자분류체계····································· 276
06 모집 및 선발····································· 281
07 배치(placement) ······························· 287
08 간호전달체계(nursing care delivery system)
······························································ 291

04 개발관리············································· 306
01 개발관리의 의의································· 306
02 인력개발(staffing development) ········· 306
03 승진과 전보······································· 318
04 경력개발(career development) ··········· 321
05 직무수행평가····································· 325

05 유지관리············································· 335
01 유지관리의 의의································· 335
02 보상관리··········································· 335
03 직원훈육(discipline) ··························· 341
04 결근 및 이직관리······························· 343
05 노사관계··········································· 346
06 협상(Bargaining negotiation) ············· 348
기출문제·················································· 355

CHAPTER 05 지휘
01 지휘의 이해········································ 376
01 지휘의 개념······································· 376
02 지휘의 기능······································· 377

02 리더십················································ 378
01 리더십의 의의···································· 378
02 특성이론(trait theory) ························ 381
03 행동이론(behavioral theory) ··············· 382
04 상황이론(contingency theory and situational leadership theory) ··························· 388
05 거래적 리더십ㆍ변혁적 리더십··············· 397
06 리더십의 새로운 패러다임··················· 399
07 리더십과 간호···································· 407

03 동기부여············································· 409
01 동기부여의 의의와 중요성··················· 409
02 동기부여이론의 두 분류······················ 410
03 내용이론(content theories of motivation)
······························································ 411
04 과정이론(process theories of motivation)
······························································ 419
05 동기부여 전략···································· 425

04 의사소통············································· 428
01 의사소통의 의의································· 428
02 의사소통의 과정과 일반원칙················ 429
03 의사소통의 분류································· 431
04 의사소통 네트워크(communication network)
······························································ 436
05 효과적인 의사소통 방안······················ 439
06 조직 내 효과적인 의사소통 방안·········· 442
07 지지적 의사소통의 전략······················ 444
08 인간화 간호 의사소통 이론·················· 445

05 주장행동············································· 446
01 주장행동의 의의································· 446
02 주장행동의 구성요소와 주장훈련·········· 447
03 자기주장 전략···································· 450

06 갈등관리 및 스트레스 관리··················· 453
01 갈등관리··········································· 453
02 스트레스 관리···································· 463

07 임파워먼트·········································· 465
01 임파워먼트(empowerment)의 의의······· 465
02 성공적인 임파워먼트··························· 466
03 임파워먼트 리더십······························ 467

08 조정과 협력········································ 468
01 조정과 협력의 개념···························· 468
02 업무조정 및 협력의 중요성·················· 468
03 조직 내 조정기전(민츠버그) ··············· 469
04 조직 간 조정····································· 469
05 팀워크와 팀 빌딩······························· 470
06 전문직 간 팀워크······························· 477
기출문제·················································· 478

CHAPTER 06 통제
01 통제의 이해········································ 498
01 통제(controlling)의 의의······················ 498
02 통제의 원칙······································· 500
03 통제의 범위······································· 502
04 통제과정··········································· 502
05 통제기법··········································· 503

02 의료의 질 관리···································· 505
01 질 관리의 이해·································· 505
02 질 보장(QA)ㆍA질 향상(QI)ㆍI총체적 질 관리
(TQM) ············································ 507
03 의료의 질 향상·································· 511
04 간호의 질 관리(간호업무평가)의 접근법
······························································ 522
05 간호의 질 평가시기에 따른 분류·········· 526
06 간호의 표준개발································· 527
07 간호 질 관리의 분석도구····················· 530
08 간호의 질 향상과정···························· 534
09 의료기관의 질 관리사업 및 평가 유형·· 534

03 의료기관인증제도································· 539
01 Joint Commission International
Accreditation ···································· 539
02 의료기관인증제도의 의의····················· 540
03 의료기관 인증기준과 인증절차············· 542

04 환자안전············································· 549
01 환자안전의 개념································· 549
02 환자안전 관련 용어···························· 549
03 환자안전의 원칙································· 552
04 환자안전 관리···································· 554
05 환자안전 향상 활동···························· 557
06 근본원인분석(RCA ; Root Cause Analysis)
······························································ 561
07 오류유형과 영향분석(FMEA ; Failure Mode
and Effect Analysis) ························· 564
08 환자안전 문화···································· 565
09 환자안전 전략 및 대처방안·················· 566
10 환자안전법········································ 568
기출문제·················································· 578


CHAPTER 07 간호단위관리의 실제
01 간호단위관리의 이해······························600
01 간호단위관리의 의의··························· 600
02 간호단위관리와 구조··························· 601
03 간호단위관리자·································· 602

02 환경관리············································· 603
01 환경관리의 의의································· 603
02 입원실 시설기준································· 604
03 소음················································· 605
04 조명················································· 605
05 온도와 습도······································· 606
06 환기················································· 607
07 심미적 환경······································· 608
08 사생활 유지······································· 609

03 안전관리············································· 610
01 안전관리의 개념과 위험요소················ 610
02 간호단위 안전관리······························ 611

04 감염관리············································· 618
01 의료관련감염관리······························· 618
02 표준전파주의····································· 620
03 접촉전파주의(접촉격리) ····················· 622
04 공기전파주의····································· 623
05 비말전파주의····································· 624
06 격리종류에 따른 격리방법··················· 625
07 의료법상 병원감염관리························ 627

05 물품관리············································· 631
01 물품관리의 개념과 중요성··················· 631
02 물품관리 원칙과 방법························· 632
03 물품의 청구ㆍ구매ㆍ공급ㆍ보관··················· 634

06 약품관리············································· 636
01 약품관리와 투약관리지침····················· 636
02 약품관리 방법···································· 639

07 환자관리············································· 644
01 환자간호관리의 개념··························· 644
02 입원환자 간호관리······························ 644

08 기록 및 보고 관리······························· 647
01 기록의 개념과 목적···························· 647
02 간호기록의 원칙과 간호사의 책임········· 648
03 기록의 유형······································· 649
04 간호기록의 작성································· 650
05 간호보고··········································· 652
기출문제·················································· 655

CHAPTER 08 간호관리의 법적 측면
01 간호관리의 법적 고찰··························· 668
01 대상자의 법적 권리와 의무·················· 668
02 간호사의 환자 권리 보호 의무············· 671
03 간호사의 법적 의무···························· 673
04 간호사와 간호업무 관련 법적 고찰······· 693

02 간호사고와 법적 책임··························· 699
01 간호사고(nursing accident)의 개념과 유형
······························································ 699
02 불법행위··········································· 701
03 간호사고에 대한 법적 책임·················· 702
04 간호사고의 예방방안··························· 707
05 간호사고의 대응방안··························· 708
기출문제·················································· 710

CHAPTER 09 간호서비스 마케팅
01 마케팅의 이해····································· 722
01 마케팅의 개념···································· 722
02 마케팅과 관련된 주요 개념·················· 723

02 서비스 마케팅····································· 725
01 서비스 마케팅의 의의························· 725
02 서비스 마케팅 믹스(marketing mix) ···· 729

03 의료 및 간호서비스 마케팅··················· 732
01 의료서비스 마케팅의 특성··················· 732
02 간호서비스 마케팅의 의의··················· 732
03 간호서비스 마케팅 과정······················ 733
기출문제·················································· 742

CHAPTER 10 간호정보시스템
01 간호와 정보기술·································· 750
01 정보(information)의 개념과 특성·········· 750
02 데이터베이스(database) ···················· 751
03 정보시스템(information system) ········· 752

02 병원정보시스템과 간호정보시스템·········· 753
01 병원정보시스템(HIS Hospital Information
System) ········································· 753
02 간호정보시스템(NIS Nursing Information
System)의 의의································ 754
03 간호정보시스템의 활용························ 756
04 정보기술 발전 동향과 간호정보관리····· 760
05 환자 정보보호···································· 764
기출문제·················································· 767

CHAPTER 11 간호윤리
01 윤리의 이해········································ 772
01 윤리의 개념······································· 772
02 윤리이론··········································· 774
03 도덕발달이론····································· 776

02 간호윤리학·········································· 778
01 간호윤리와 윤리적 개념으로서의 돌봄
······························································ 778
02 생명윤리와 생명윤리위원회·················· 780
03 생명윤리의 원칙································· 783
04 한국간호사 윤리강령··························· 787
05 국제간호사 윤리강령··························· 791
06 윤리적 의사결정································· 793
07 윤리적 문제상황································· 794
08 연구 부정행위···································· 800

03 간호전문직·········································· 802
01 전문직의 이해···································· 802
02 간호전문직의 특성과 필요성················ 804
03 전문간호분야····································· 805
기출문제·················································· 806
참고문헌·················································· 810

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