민쌤의 유아교육개론 공립유치원교사 임용시험 합격대비

민정선 지음 | 에프엠 | 2019년 01월 23일 출간

Klover

총 4 중

4 9.2 (리뷰 13개)

클로버 리뷰쓰기

크게보기

매장 재고 · 위치

정가 : 36,000원
판매가 : 32,400원 [10%↓ 3,600원 할인]
통합포인트 :
[기본적립] 360원 적립 [1% 적립]
[추가적립] 5만원 이상 구매 시 2천원 추가적립
안내

통합포인트 추가 적립 안내

5만원 이상 구매 시 2천원을 추가 적립해드립니다.

일반상품을 2천원 이상 포함하여 실 결제금액이 5만원 이상 구매 시 적용됩니다.
(* 일반상품 : 잡지/외국도서,음반/DVD,기프트/오피스 상품)

도서정가제에 따라 국내도서/eBook 상품은 일반상품에서 제외 됩니다.

중고장터 주문 건 제외 (온라인/모바일 주문 건에 한하여 적용)

제공되는 혜택은 주문 건 별로 적용 가능, 2개 이상 주문 건을 합산하여 계산하지 않습니다.
[회원혜택] 실버등급 이상, 3만원 이상 구매 시 2~4% 추가적립
안내

회원등급 별 통합포인트 추가 적립 안내

3만원 이상 구매 시 회원등급별 2~4% 추가 적립해드립니다.

회원등급이 플래티넘, 골드, 실버 등급의 경우 추가적립 됩니다.

추가적립은 실 결제액 기준 (쿠폰 및 마일리지, 통합포인트, 교환권 사용액 제외) 3만원 이상일 경우 적립됩니다.

주문 후 취소, 반품 분의 통합포인트는 단품 별로 회수되며, 반품으로 인해 결제잔액이 3만원 미만으로 변경될 경우 추가 포인트는 전액 회수될 수 있습니다.

국내도서 구매 시 추가적립은 도서정가제 범위 내에서 적립됩니다.

잡지, 외국도서, 음반/DVD, 기프트/오피스 상품 구매 시는 추가 적립됩니다.
추가혜택 :
포인트 안내
포인트 안내

제휴 포인트 사용

OK CASHBAG 10원 단위사용
(사용금액 제한없음)

GS&POINT 최대 10만원 사용

더보기+
도서소득공제 안내
도서 소득공제 안내

도서 소득공제란?

2018년7월 1일 부터 근로소득자가 신용카드 등으로 도서구입을 위해 사용한 금액이 추가 공제됩니다.
(추가 공제한도 100만원까지 인정)

*총 급여 7,000만 원 이하 근로소득자 중 신용카드, 직불카드 등 사용액이 총급여의 25%가 넘는 사람에게 적용
*현재 ‘신용카드 등 사용금액’의 소득 공제한도는 300만 원이고 신용카드사용액의 공제율은 15%이지만, 도서·공연 사용분은 추가로 100만 원의 소득 공제한도가 인정되고 공제율은 30%로 적용
*시행시기 이후 도서·공연 사용액에 대해서는 “2018년 귀속 근로소득 연말 정산”시기(19.1.15~)에 국세청 홈택스 연말정산간소화 서비스 제공

도서 소득공제 대상

도서(국내도서,외국도서,해외주문도서), eBook(구매) , 도서 소득공제 대상 상품에 수반되는 국내 배송비 (해외 배송비 제외)

*제외상품 : 잡지 등 정기 간행물, 음반, DVD, 기프트, eBook(대여,학술논문), 사은품, 선물포장, 책 그리고 꽃
*상품정보의 “소득공제” 표기를 참고하시기 바랍니다.

도서 소득공제 가능 결제수단

카드결제 : 신용카드(개인카드에 한함), 제휴신용카드

현금결제 : 예치금, 교보e캐시(충전에 한함), 해피머니상품권, 컬쳐캐쉬, 교보문고 기프트카드, 실시간계좌이체, 온라인입금

간편결제 : 네이버페이, 삼성페이, 카카오페이, PAYCO

* 현금결제는 현금영수증을 개인소득공제용으로 신청 시에만 도서 소득공제 됩니다.
* 교보e캐시 도서 소득공제 금액은 교보eBook > e캐시 > 충전/사용내역에서 확인가능합니다.
* 페이나우, 11PAY와 휴대폰결제, 교보캐시는 도서 소득공제 불가

부분 취소 안내

대상상품+제외상품을 주문하여 신용카드 "2회 결제하기"를 선택한 경우, 부분취소/반품 시 예치금으로 환원됩니다.
(신용카드 결제 후 예치금으로 환원된 경우 승인취소 되지 않습니다.)

도서 소득공제 불가 안내

법인카드로 결제 한 경우

현금영수증을 사업자증빙용으로 신청 한 경우
추가혜택 더보기

배송비 : 무료 배송비 안내

배송비 무료 안내

국내도서/외국도서

도서만 1만원 이상 구매 시 무료배송
도서+잡지/만화/:K컬렉션을 함께 1만원 이상 구매 시 무료배송
※ 1만원 미만 시 2,000원 배송비 부과

잡지/만화/:K컬렉션(교보배송)

각각 구매하거나 함께 2만원 이상 구매 시 무료배송
※ 2만원 미만 시 2,000원 배송비 부과

해외주문서양도서/해외주문일본도서 (교보배송)

각각 구매하거나 함께 1만원 이상 구매 시 무료배송
※ 1만원 미만 시 2,000원 배송비 부과

업체배송 상품(전집,GIFT,음반/DVD 등)/중고장터 상품

해당 상품 상세페이지 "배송비" 참고
(업체별/판매자별 무료배송 기준 다름)

바로드림 오늘배송

업체에서 별도 배송하여 1Box당 배송비 2,500원 부과
※1Box 기준 : 도서 10권

그 외 무료배송 기준

바로드림, eBook 상품을 주문한 경우
플래티넘/골드/실버회원 무료배송쿠폰 이용하여 주문한 경우
무료배송 등록 상품을 주문한 경우

※ 유의사항

국내도서 와 해외주문도서를 함께 구매 시 별도로 출고되어 배송비는 각각 부과 (장바구니 기준)
예) 국내도서 7,000원 + 해외주문도서 7,000원을 함께 구매할 경우
배송비는 2,000원 + 2,000원 = 4,000원 부과
(단, 주문/결제에서 한꺼번에 출고 신청 시 배송비 정책에 따라 무료배송)
개정정보 : 이 도서는 가장 최근에 출간된 개정판입니다. 2017년 03월 출간된 구판이 있습니다. 구판 보기

배송일정 : 서울특별시 종로구 세종대로 기준 지역변경

지금 주문하면 내일(27일,토) 도착 예정 배송일정 안내

배송일정 안내

상품준비
02월 26일

출고예정
02월 26일

도착예정
02월 27일

출고예정일은 주문상품의 결제(입금)가 확인되는 날 기준으로 상품을 준비하여 상품 포장 후 교보문고 물류센터에서 택배사로 전달하게 되는 예상 일자 입니다.
도착예정일은 출고예정일에서 택배사의 배송일(약 1~2일)이 더해진 날이며 연휴 및 토,일,공휴일을 제외한 근무일 기준입니다.

배송일정 안내
출고 예정	도착예정일	비고
1일 이내	2~3일 이내	연휴 및 토.일. 공휴일은 제외
2일 이내	3~4일 이내
3일 이내	4~5일 이내
4일 이내	5~6일 이내

당일배송 유의사항

수도권 외 지역에서 선물포장하기 또는 사은품을 포함하여 주문할 경우 당일배송 불가
회사에서 수령할 경우 당일배송 불가(퇴근시간 이후 도착 또는 익일 배송 될 수 있음)
무통장입금 주문 후 당일배송 가능 시간 이후 입금된 경우 당일배송 불가
주문 후 배송지 변경 시 변경된 배송지에 따라 익일배송될 수 있습니다.
수도권 외 지역의 경우 효율적인 배송을 위해 각 지역 매장에서 택배를 발송하므로, 주문 시의 부록과 상이할 수 있습니다.
각 지역 매장에서 재고 부족 시 재고확보를 위해 당일 배송이 불가할 수 있습니다.

일반배송시 유의사항

날씨나 택배사의 사정에 따라 배송이 지연 될 수 있습니다.
수도권 외 지역 바로배송 서비스의 경우 경품수령 선택 여부에 따라 도착예정일이 변경됩니다.
출고예정일이 5일 이상인 상품의 경우(결제일로부터 7일동안 미입고), 출판사/유통사 사정으로 품/절판 되어 구입이 어려울 수 있습니다. 이 경우 SMS,메일로 알려드립니다.
선물포장 주문 시 합배송 처리되며, 일부상품 품절 시 도착예정일이 늦어질 수 있습니다.

바로드림 : 인터넷으로 주문하고 매장에서 직접 수령
안내
바로드림 이용 안내

수령점 선택 후
바로드림 주문

준비완료 알림 시
매장 방문하기

바로드림존에서
주문도서 받기

바로드림은 전국 교보문고 매장 및 교내서점에서 이용 가능합니다.

잡지 및 일부 도서는 바로드림 이용이 불가합니다.

각 매장 운영시간에 따라 바로드림 이용 시간이 달라질 수 있습니다.

[내가 직접 도서를 찾아, 바로드림존에 가져가기] 바로드림 주문은 모바일에서만 가능합니다.

주문 시 유의사항
정확한 수령 예상 시간은 선택하신 수령점의 영업시간 및 재고 보유 현황에 따라 달라지므로, 주문 전에 꼭 수령 예상 시간을 확인해 주시기 바랍니다.

주문하신 도서가 수령점에 준비되면, SMS 및 카카오 알림톡으로 안내해 드립니다.

상품이 준비 되면 고객님께 SMS를 발송해 드립니다. SMS 발송 전에 수령점에 방문하시면 도서 준비까지 시간이 걸릴 수 있으니 참고하시기 바랍니다.

여러 종의 상품을 함께 주문시, 준비가 가장 오래 걸리는 상품의 수령 가능 시간에 맞춰 모든 도서를 수령하실 수 있습니다. 급히 필요하신 상품은 별도로 주문해 주시기 바랍니다.

바로드림으로 주문한 도서 상태가 좋지 않을 경우 해당 매장에서 연락 드립니다.

주문취소 안내
바로드림 주문 상품 준비완료 후 7일간 미수령시 자동으로 결제 취소되며, 취소된 금액은 결제수단의 승인취소 및 예치금으로 전환 됩니다.

재고 미보유 상품은 준비하는 과정에서 출판사/유통사 사정으로 인해 품/절판되어 구입이 어려울 수 있습니다. 이 경우에 고객님께 SMS와 전화로 안내드립니다.

사은품 관련 안내
바로드림 서비스는 일부 1+1 도서, 경품, 사은품 등이 포함되지 않습니다. 이점 유의하여 주시기 바랍니다. (단 이벤트 응모는 가능)
바로드림 혜택

주문수량

장바구니 담기 바로구매 바로드림 주문 선물하기 보관함 담기

장바구니 담기 바로구매

상품정보
회원리뷰 (1)
교환/반품/품절

도서·상품정보 1:1 문의하기

상품상세정보
ISBN	9791161700380(1161700382)
쪽수	823쪽
크기	189 * 260 * 40 mm /1373g 판형알림

책소개

이 책이 속한 분야

인문 > 임용고시 > 유치원임용고시

[머리말]
“광야의 축복”
풍요로움과 정반대의 이미지를 상징하는 광야.
임용고시를 준비하는 시간은 광야의 길과 닮아 있다고 생각합니다. 우리가 당연히 누려온 것들을 참고 포기해야 하고, 어떤 경우에는 소망하는 일이 더디게 이루어져 이 광야가 끝이 나지 않을 것 같은 생각으로 마음이 상하게 되기도 합니다. 무엇보다도 나의 가장 가까운 사람과 마음 깊은 곳의 힘듦을 나누기 어려워 외로운 길입니다.

그런데 광야의 길에서는 우리를 지켜주는 것들을 발견하게 됩니다.
오늘 하루 너무 하기 싫은 한 가지를 해낸 나의 모습, 다시는 책을 펼치기도 싫을 것 같은 어제와 달리 새로운 마음으로 일어나게 된 아침, 많은 말을 하지 않아도 뭔지 모를 따뜻함을 전해주는 서로 간의 눈빛과 같은 작은 사건들이 큰 의미로 다가옵니다. 이것은 지난 몇 년간의 시간동안 제가 경험한 것이고 또한 저의 학생이 되어 준 선생님들의 이야기이기도 합니다.

축복은 풍요로움 중에 찾아오지 않는다는 것.
광야를 지나가는 것만 같은 힘든 공부의 과정을 시작하는 선생님들에게 제가 전해주고 싶은 믿음입니다. 하고 싶은 것, 만나고 싶은 사람, 하고 싶은 말… 참아야 하는 것들이 아주 많은 시간이 될 것이 분명합니다. 하지만 우리가 각자에게 주어진 역할을 감당하고 격려하면서 이 길을 갈 때, 감사함으로 마무리하는 그 날이 오게 될 것이라고 믿으며 함께 힘을 내 주세요.

하나님이 그 성에 계시매 성이 흔들리지 아니할 것이라. 새벽에 하나님이 도우시리로다.
－시편 46:5

2019년 1월 10일
민쌤 드림

Chapter01발달이론

01 발달의 기초와 이해
1. 발달의 개념 ·························································································· 29
2. 발달 원리 ····························································································· 30
3. 발달적으로 적합한 실제(DAP： Developmentally Appropriate Practice) ························· 34

02 발달이론 Ⅰ：성숙이론과 정신분석이론
1. 성숙이론－게젤 ······················································································· 38
2. 정신분석이론－프로이트 ············································································ 41
3. 정신분석이론－에릭슨 ·············································································· 50

03 발달이론 Ⅱ：행동주의(학습)이론
1. 고전적 조건형성이론－파블로프 ··································································· 57
2. 조작적 조건화－스키너 ·············································································· 60
3. 사회학습이론－반두라 ··············································································· 69
4. 행동주의이론의 교육적 시사점 ····································································· 75

04 발달이론 Ⅲ：인지발달이론
1. 구성주의－피아제 ····················································································· 76
2. 사회적 구성주의－비고츠키 ········································································· 90
3. 다중지능이론－가드너 ··············································································· 103

05 발달이론 Ⅳ：그 외의 이론들
1. 매슬로우의 욕구위계설(hierarchy of needs) ······················································· 116
2. 정보처리이론 ························································································· 120
3. 동물행동학 이론 ····················································································· 125
4. 생태학적 체계이론 ·················································································· 128

06 주요 발달이론별 프로그램/접근법
1. 성숙주의 프로그램/접근법 ········································································ 131
2. 행동주의 프로그램/접근법 ········································································ 136
3. 인지발달 이론(구성주의) 프로그램/접근법 ······················································· 140

07 주요 발달이론 비교정리
1. 아동관 비교 ·························································································· 145
2. 발달관 비교 Ⅰ ······················································································ 146
3. 발달관 비교 Ⅱ ······················································································ 147
4. 발달관 비교 Ⅲ ······················································································ 148

Chapter 02 사상사
01 고대~중세의 교육사상과 유아교육
1. 고대의 교육사상 ······················································································ 158
2. 중세의 교육사상 ······················································································ 162

02 근대 교육사상의 흐름
1. 르네상스시대와 인문주의 교육사상 ································································ 164
2. 종교개혁기와 루터의 근대교육관 ··································································· 165
3. 과학의 발전과 실학주의 교육사상 ·································································· 166
4. 비판과 자유의 정신－계몽주의 교육사상 ·························································· 168
5. 자연에 일치하는 교육－자연주의 교육사상 ······················································ 169
6. 국가주의의 등장과 공교육사상 ····································································· 171
7. 비인간화의 문제와 신인문주의 교육사상 ·························································· 171
8. 한국 유아교육 사상의 이해 ·········································································· 173

03 근대~현대의 교육사상가들
1. 17~19세기의 교육사상가들 ············································································ 176
2. 20세기의 교육사상가들 ················································································· 213
3. 우리나라의 교육사상과 사상가 ········································································ 250

Chapter 03놀이이론
01 놀이에 대한 이해
1. 놀이의 정의 ······························································································· 260
2. 놀이와 학습 ······························································································· 264
3. 그 외：놀이의 성격에 따른 분류(Hutt 외, 1989) ····················································· 267

02 놀이이론
1. 고전적 놀이이론 ····························································································269
2. 현대 놀이이론－심리역동적 접근 ······································································· 273
3. 현대 놀이이론－인지적 접근 ··············································································277
4. 현대 놀이이론 ······························································································ 283
5. 현대 놀이이론－상위인지적 접근 ······································································· 284
6. 그 외 후기 현대 놀이이론 ··············································································· 289
7. 이론들 비교 ································································································· 291

03 놀이 유형별 놀이의 발달
1. 인지적 관점 ································································································· 293
2. 사회적 관점 ································································································· 309
3. 현대의 복합적 관점 ························································································ 314
4. 그 외－놀이 유형 척도 ···················································································· 317

04 놀이에 영향을 미치는 요인
1. 개인적 변인 ································································································· 319
2. 사회적 변인－가정환경 요인 ············································································· 325
3. 사회적 변인－교육환경 요인 ············································································· 327
4. 문화적 영향 ································································································· 333

05 놀이지도
1. 놀이지도의 의의와 과정 ··················································································· 335
2. 놀이 개입 유형(학자별 분류 유형) ········································································· 337
3. 발달에 적합한 놀잇감 ····················································································· 348

Chapter 04 교사론
01 유아교사에 대한 이해
1. 유아교사의 개념 ···························································································· 363
2. 유아교직의 특성 ···························································································· 365
3. 유아교사의 역할과 자질 ··················································································· 368
4. 유아교사의 핵심역량 ······················································································· 383
5. 유아교사의 권리와 의무 ·····················································································387
6. 유아교사의 지식과 전문성 ················································································· 391
7. 교사의 교직윤리 ····························································································· 396

02 유아교사의 발달과 성장
1. 교사발달이론 ··································································································409

03 유아교사의 전문성요건
1. 효능감 ········································································································· 418
2. 반성적 사고 ·································································································· 420
3. 실천적 지식 ·································································································· 426

04 현직교육과 장학
1. 현직교육 ······································································································· 428
2. 장학 ············································································································ 432

05 유아교사와 조직문화
1. 조직문화 ········································································································ 456
2. 교사 간 협력 ··································································································· 462

06 부록 1：동료장학의 예시 466
07 부록 2：누리과정 컨설팅장학의 기법 520

Chapter 05 부모교육
01 부모교육의 개념 및 변화
1. 부모교육의 개념 및 필요성 ······························································· 540
2. 자녀양육 유형 ··············································································· 544
3. 사회적 변화에 따른 부모역할의 변화 ·················································· 548

02 영유아교육기관과 가정과의 관계 형성
1. 가정과의 연계 ············································································· · 552

03 부모교육 이론과 프로그램
1. 드라이커스－민주적 양육방식 이론 ····················································· 569
2. 인본주의 이론적 관점의 부모교육 이론 ················································ 582
3. 고든－부모효율성 훈련 ···································································· 589
4. 에릭 번－상호교류분석 이론 ······························································ 598
5. 체계적 부모효율성 훈련이론 ······························································ 606

04 영유아교육기관에서의 부모교육 방법
1. 가정과의 대화 ··············································································· · 613
2. 부모교육 ························································································ 615
3. 부모교육의 방법 ············································································· 617

05 부록 1：유아를 위한 부모교육 자료(2003, 교육부)
1. 적기교육과 과잉조기교육은 어떻게 다를까요? ·········································· · 629
2. 우리 아이 두뇌를 발달시키려면? ··························································· 634
3. 우리 아이 놀잇감 어떤 것이 좋을까요? ··················································· 639

06 부록 2：유치원 지도서
1. 가정과의 협력 ···················································································· 647
2. 지역사회와의 협력················································································ 654

Chapter 06아동복지론
01 아동복지에 대한 이해
1. 아동복지의 개념 ·················································································· 661
2. 아동복지의 원칙 ················································································· 665
3. 우리나라 아동복지의 변천과정 ································································ 667

02 아동권리에 대한 이해
1. 아동의 인권 ························································································ 670
2. 아동의 권리 ························································································ 671
3. 국제사회 아동권리 사상의 발전 ······························································· 673
4. 우리나라 아동권리 사상의 발전 ······························································· 677

03 아동복지법과 아동복지 실천분야
1. 아동복지법 ························································································· 685
2. 아동복지 서비스 ·················································································· 691
3. 아동복지의 실천분야 ············································································· 698

Chapter 07 확인문제
CHAPTER 01 발달이론 ···························································· 710
CHAPTER 02 사상사 ····························································· 747
CHAPTER 03 놀이이론 ··························································· 760
CHAPTER 04 교사론 ·······························································789
CHAPTER 05 부모교육 ··························································· 805
CHAPTER 06 아동복지론 ························································· 819

상품정보
회원리뷰 (1)
교환/반품/품절

Klover 리뷰 (0)

북로그 리뷰 (1) 전체보기 쓰러가기

도서 구매 후 리뷰를 작성하시면
결제 90일 이내 300원, 발송 후 5일 이내 400원, 이 상품의 첫 리뷰 500원의 포인트를 드립니다.
포인트는 작성 후 다음 날 적립되며, 도서 발송 전 작성 시에는 발송 후 익일에 적립됩니다.
북로그 리뷰는 본인인증을 거친 회원만 작성 가능합니다.
(※ 외서/eBook/음반/DVD/GIFT 및 잡지 상품 제외) 안내

민정선 교수님책 너무좋아요!!! wl**6650 | 2019-03-01 | 추천: 0 |

내용도 쉽게 잘정리되어 있구 뒤에 문제도 풀수 있어서 알차게 공부할수 있을거 같아요 ϻϻ2ϻϻ년동안 민정선 교수님 책 썼는데 아주 만족해서 이번에 강의도 듣고 또 책도 샀답니다ϻϻ~ ϻϻ다른 공부하는 사람들에게도 추천해주고 싶네요 그리고 표지도 너무예쁘고 제스타일이예요~ 혹시 초수이신분들 강의나 책고민하신다면 추천드려요ϻϻ~ ϻϻ개인마다 다를수도 있겠지만 제가 생각하기에 초수도 쉽게 할수 있는 책인거 같아... 더보기

내용도 쉽게 잘정리되어 있구 뒤에 문제도 풀수 있어서 알차게 공부할수 있을거 같아요 ϻϻ2ϻϻ년동안 민정선 교수님 책 썼는데 아주 만족해서 이번에 강의도 듣고 또 책도 샀답니다ϻϻ~ ϻϻ다른 공부하는 사람들에게도 추천해주고 싶네요 그리고 표지도 너무예쁘고 제스타일이예요~ 혹시 초수이신분들 강의나 책고민하신다면 추천드려요ϻϻ~ ϻϻ개인마다 다를수도 있겠지만 제가 생각하기에 초수도 쉽게 할수 있는 책인거 같아요ϻ^^ 책과 함께하는 강의또한 쉽게 풀어서 설명해주시고 수강생들이 궁금해하는 부분들 잘파악하고 다루어주셔서 헷갈리는 것들 반복할수있고 금방이해할 수 있어서 너무좋아요 수강생들에게 좋은말씀해주시고 꼼꼼하게 다루어 주시는것에 감사하면서 올한해도 민정선교수님 믿고 열심히 달려보겠어요~
닫기

문장수집 (0) 문장수집 쓰기 나의 독서기록 보기
※구매도서의 문장수집을 기록하면 통합포인트 적립 안내

문장수집 안내

문장수집은 고객님들이 직접 선정한 책의 좋은 문장을 보여주는
교보문고의 새로운 서비스입니다.

마음을 두드린 문장들을 기록하고 좋은 글귀들은 "좋아요"하여 모아보세요.

구매 후 90일 이내에 문장수집을 남겨주시면 100P,
해당 도서의 최초 작성자라면 200P를 적립해드립니다.

※포인트는 발송완료 후 익일 적립되며, 취소/반품/절판/품절
도서는 제외됩니다.

상품정보
회원리뷰 (1)
교환/반품/품절

교환/반품/품절안내

※ 상품 설명에 반품/교환 관련한 안내가 있는 경우 그 내용을 우선으로 합니다. (업체 사정에 따라 달라질 수 있습니다.)

교환/반품/품절안내
반품/교환방법	마이룸 > 주문관리 > 주문/배송내역 > 주문조회 > 반품/교환신청 , [1:1상담>반품/교환/환불] 또는 고객센터 (1544-1900) ※ 오픈마켓, 해외배송주문, 기프트 주문시 [1:1상담>반품/교환/환불] 또는 고객센터 (1544-1900)
반품/교환가능 기간	변심반품의 경우 수령 후 7일 이내, 상품의 결함 및 계약내용과 다를 경우 문제점 발견 후 30일 이내
반품/교환비용	변심 혹은 구매착오로 인한 반품/교환은 반송료 고객 부담
반품/교환 불가 사유	소비자의 책임 있는 사유로 상품 등이 손실 또는 훼손된 경우 (단지 확인을 위한 포장 훼손은 제외) 소비자의 사용, 포장 개봉에 의해 상품 등의 가치가 현저히 감소한 경우 예) 화장품, 식품, 가전제품(악세서리 포함) 등 복제가 가능한 상품 등의 포장을 훼손한 경우 예) 음반/DVD/비디오, 소프트웨어, 만화책, 잡지, 영상 화보집 소비자의 요청에 따라 개별적으로 주문 제작되는 상품의 경우 ((1)해외주문도서) 디지털 컨텐츠인 eBook, 오디오북 등을 1회 이상 다운로드를 받았을 경우 시간의 경과에 의해 재판매가 곤란한 정도로 가치가 현저히 감소한 경우 전자상거래 등에서의 소비자보호에 관한 법률이 정하는 소비자 청약철회 제한 내용에 해당되는 경우 (1) 해외주문도서 : 이용자의 요청에 의한 개인주문상품으로 단순변심 및 착오로 인한 취소/교환/반품 시 ‘해외주문 반품/취소 수수료’ 고객 부담 (해외주문 반품/취소 수수료 : ①서양도서-판매정가의 12%, ②일본도서-판매정가의 7%를 적용)
상품 품절	공급사(출판사) 재고 사정에 의해 품절/지연될 수 있으며, 품절 시 관련 사항에 대해서는 이메일과 문자로 안내드리겠습니다.
소비자 피해보상 환불지연에 따른 배상	상품의 불량에 의한 교환, A/S, 환불, 품질보증 및 피해보상 등에 관한 사항은 소비자분쟁해결 기준 (공정거래위원회 고시)에 준하여 처리됨 대금 환불 및 환불지연에 따른 배상금 지급 조건, 절차 등은 전자상거래 등에서의 소비자 보호에 관한 법률에 따라 처리함