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Harriman Business Essentials | Paperback
Lewis, Neil ÁöÀ½ | Harriman House | 2010³â 11¿ù 25ÀÏ
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ISBN 9780857190277(085719027X)
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¾ð¾î English
Å©±â 139(W) X 219(H) X 17(T) (mm)
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Neil Lewis started his first business in 1999 in a back bedroom, with a computer and ?,000. Eight years later, his business was turning over ? million and had a valuation of ?2 million. Two year further on, the business closed and shareholders walked away with nothing. '100 Rules for Entrepreneurs' are the real-life business lessons - both good and bad - that Neil learned during that phase of rapid growth and sudden decline. Applying these rules, active and would-be entrepreneurs can skip many of the mistakes of start-up and growth businesses and massively increase their chances of success.
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About the Authorp. ix
Acknowledgementsp. xi
Introduction: 15 Principles of Successful Entrepreneursp. xiii
The Rulesp. 1
Just do it…p. 3
Learn from your mistakesp. 5
Never blame the marketp. 7
Take care of yourselfp. 8
Know yourselfp. 9
Measure success properlyp. 13
Sharpen the sawp. 16
Make your passion your businessp. 19
Nothing but the truth - and quickp. 21
Don't pin your hopes on a premature retirementp. 22
Never work to 'save jobs'p. 24
Avoid the 'we've just got to survive the recession' fallacyp. 25
Proper profit is profit marginp. 27
The second goal of business is sustainabilityp. 29
How to set a business-sale goalp. 32
Run the business for dividends (shareholder profit)p. 35
Use the dividend cash flow to value your businessp. 38
Focus on cash-flow forecastsp. 39
Check your bank balance dailyp. 40
Don't do guiltp. 41
Beg, borrow and barterp. 42
Use win/win negotiationp. 43
Deliver your promises up-frontp. 46
Keep collaboratingp. 48
Run a 'to-stop' listp. 49
Freelance is bestp. 51
Hire freelancers correctlyp. 53
Constantly question whether you have the right people in the right rolesp. 55
Hire better than you needp. 57
Grow only as fast as your resources allowp. 62
Hire hunger (humble and hardworking), not the best (proud and expensive)p. 65
Pay the right price for the personp. 66
Never over-promotep. 68
Meet the spouse for senior rolesp. 70
Use references early in recruitmentp. 71
Avoid job titlesp. 73
Pay recruitment fees on 'success'p. 75
Keep new roles temporaryp. 77
Quality team equals low stress levelsp. 79
When staff leave, let them go without a fightp. 80
Commit to excellence - fire the 'good'p. 82
Measure team performancep. 86
Three months never says it allp. 90
Managers and recruitmentp. 91
Making the KPIs solidp. 93
Poor performers get fired - not made redundantp. 96
Deal with personnel problems immediatelyp. 98
Use great questions to tease out performancep. 100
Promote anyone who makes their job redundantp. 101
100% management support - all the timep. 102
Know employees by their fruitsp. 103
Do away with formal meetingsp. 104
The team is the herop. 105
Have a wise head on handp. 106
Reward long-term value creationp. 107
Be wary of bonuses?p. 115
Use profit-share bonusesp. 116
Pay out some profits as dividends for directorsp. 118
Keep two accountsp. 120
Pride goes before a fallp. 121
Don't diversify to escape troublep. 122
Let go - fasterp. 124
Letting others have a go will help them develop greatnessp. 125
Eliminate puffp. 126
Build your brandp. 128
Protect your brand and IPp. 130
Product = brand = product = brandp. 132
Establish clear ownership of code, content and processp. 133
Own your clientsp. 134
Refocus your brand - regularlyp. 135
Measure resolutions as well as complaintsp. 136
Rattle the cage to maintain excellencep. 138
Know your source of world-class business excellencep. 139
Know your business's economic enginep. 141
Ideas are cheap - unless they are patentablep. 142
Live above the shopp. 146
Remember the risk to your reputationp. 147
Put it in writing - and make sure you sign itp. 149
Never let tax drive your decision makingp. 155
Someone has already solved your problemp. 157
Put business before technologyp. 161
Control creditp. 164
Tough decisions are the right onesp. 165
Plan your exit from your businessp. 166
Avoid management and board meetingsp. 170
Use the envelope testp. 175
Marketing comes first, design secondp. 176
Set in place a feedback loopp. 180
Solve problems with three-way conversationsp. 182
Avoid shareholdersp. 184
Never let family be shareholdersp. 186
Debt is like a diseasep. 190
Build a strong non-exec team - prudentlyp. 193
Understand the three stages of a businessp. 194
No share optionsp. 197
Let yourself be ousted - at the right pricep. 199
Cease trading before it is too latep. 201
Choose the right opportunityp. 210
Business comes, business goes - you'll always be an entrepreneurp. 213
Postscriptp. 215
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