Government Performance
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패키지
북카드
Patricia W. Ingraham is Distinguished Professor of Public Administration in the Maxwell School of Citizenship and Public Affairs at Syracuse University. Philip G. Joyce is an associate professor of public administration at the George Washington University. Amy Kneedler Donahue is an assistant professor of public administration and political science at the University of Connecticut.
A book for policy wonks. Tells what works in terms of managing agencies at state and federal levels of government. Provides clear identifiable criteria. Offers examples and results. Book is the result of a huge, multi-year study supported by the Pew Charitable Trusts.
Public management experts have stressed the importance of such varied concepts as efficiency, process, systems, and capacity as key to effective government. The authors of Government Performance argue, however, that one quality above all is crucial to government performance: effective management. To prove their point, they offer in-depth quantitative analyses of public management systems in all fifty states, thirty-five cities, forty counties, and a number of federal agencies, examining management systems for finances, human resources, information technology, and capital, as well as how results are managed.
Scholars and practitioners of public management have stressed the importance of such varied concepts as efficiency, process, systems, and capacity as key to running effective government programs. While acknowledging the usefulness of each of these criteria, the authors of Government Performance argue that one quality above all is crucial to the overall performance of government: effective management. Examining government performance at the federal, state, and local levels, the authors present analyses of public management systems in all fifty states, the thirty-five largest cities, forty large counties, and a number of federal agencies. They examine systems for financial management, human resources management, information technology management, capital management, and systems for managing results. While acknowledging the political context of all public administration systems, they argue that effective management of these systems nevertheless provides the key to good government performance.
"A must read for students of public management." -- Choice
An ambitious and well-publicized attempt to define criteria for measuring government performance... Well argued and rich in material.
"An ambitious and well-publicized attempt to define criteria for measuring government performance... Well argued and rich in material."--Sandford Borins, Journal of Public Administration Research and Theory
The authors of this volume argue that one quality above all is crucial to the overall performance of government: effective management.
"The authors of this volume argue that one quality above all is crucial to the overall performance of government: effective management."-- International Review of Administrative Sciences
This slim volume, a seminal study, provides a positive picture of public managers eager to learn and to create management capacity, which is posited as the key to governmental performance... A must read for students of public management.
"This slim volume, a seminal study, provides a positive picture of public managers eager to learn and to create management capacity, which is posited as the key to governmental performance... A must read for students of public management."-- Choice
Contents: 1. Management, Capacity, and Performance 2. Dissecting Management 3. Assessing Management 4. Research Methodology 5. State and Local Findings 6. Federal Results 7. The Big Lessons 8. Next Steps
Taking the ambitious and unique approach of using empirical analysis to identify the key linkages between public management and effective policy performance, this book offers students a larger and more reliable set of empirical guideposts and prescriptions than have ever before been available. This is a bold project that goes beyond any earlier effort to define and measure the qualities of government that yield effective public policy, and there is much for all of us to learn here.
"Taking the ambitious and unique approach of using empirical analysis to identify the key linkages between public management and effective policy performance, this book offers students a larger and more reliable set of empirical guideposts and prescriptions than have ever before been available. This is a bold project that goes beyond any earlier effort to define and measure the qualities of government that yield effective public policy, and there is much for all of us to learn here."--G. Calvin Mackenzie, Goldfarb Family Distinguished Professor of Government, Colby College
The book's theme is an important and timely one: that management matters and that management reform would be most fruitfully approached as a long-term building of competencies and components necessary to effect change. The qualitative and quantitative data have been used to craft one of the more comprehensive and integrated pictures of management available in the field. In undertaking such a project, and succeeding as they have, the authors have done an enormous service to the field.
"The book's theme is an important and timely one: that management matters and that management reform would be most fruitfully approached as a long-term building of competencies and components necessary to effect change. The qualitative and quantitative data have been used to craft one of the more comprehensive and integrated pictures of management available in the field. In undertaking such a project, and succeeding as they have, the authors have done an enormous service to the field." -- Barbara S. Romzek, Associate Dean, University of Kansas
목차
List of Figures and Tables p. xi Series Editors' Foreword p. xiii Preface p. xv Management, Capacity, and Performance p. 1 "Management Is Neutral" p. 4 Management as Professional Leadership and Guidance p. 5 Management, Implementation, and Performance p. 6 Leaders, Managers, and Management Systems p. 8 The Government and Federal Performance Projects p. 9 The Structure of the Book p. 10 Dissecting Management p. 13 The Government Performance Framework p. 14 The Management/Performance Link p. 24 Conclusion p. 26 Assessing Management p. 28 Criteria-based Assessment p. 28 Evaluating Management Systems p. 32 Evaluating Managing for Results p. 43 Evaluating Integration and Alignment p. 46 Evaluating Leadership p. 47 Toward a More Comprehensive Approach to Management p. 48 Research Methodology p. 50 Selecting the Entities for Study p. 50 Collecting the Data p. 53 Show Time p. 57 Converting Data Collected into Results p. 63 The Analytical Process Itself p. 65 Conclusion p. 68 State and Local Findings p. 70 Financial Management Capacity p. 71 Capital and Infrastructure Management Capacity p. 78 Human Resources Management Capacity p. 81 Information Technology Management Capacity p. 84 Managing for Results p. 87 Some General Observations p. 90 Conclusion p. 92 Federal Results p. 93 Managing for Results p. 94 Human Resources Management p. 102 Financial Management p. 106 Information Management p. 110 Physical Asset Management p. 114 Conclusion p. 116 The Big Lessons p. 117 Management Matters p. 120 Effective Leadership Is Vital p. 131 Criteria-based Assessment Facilitates Learning p. 135 The Road to Change Is Long and Painful but Taken Nonetheless p. 139 Management Systems Are Policy Levers for Improvement p. 141 The Grading Process Itself Stimulated Change p. 143 Next Steps p. 145 What Progress Did the GPP and FPP Make? p. 145 Research Agenda for the Future p. 150 Conclusion p. 156 Appendixes p. 159 Government Performance Project p. 161 Federal Performance Project p. 162 Federal Agency Management Assessment Criteria p. 163 State Government Management Assessment Criteria p. 166 Local Government Management Assessment Criteria p. 169 Cities, Counties, and Federal Agencies Graded p. 172 References p. 175 Index p. 185 Table of Contents provided by Ingram. All Rights Reserved.
기본정보
ISBN | 9780801872280 ( 0801872286 ) |
---|---|
발행(출시)일자 | 2003년 09월 19일 |
쪽수 | 216쪽 |
크기 |
153 * 232
* 12
mm
/ 299 g
|
총권수 | 1권 |
언어 | 영어 |
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