The Silent Language of Leaders
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Carol Kinsey Goman, Ph.D., founder of Kinsey Consulting Services, is an executive coach, management consultant, and keynote speaker for corporations, associations, and government agencies. She is a faculty member for the Institute of Management Studies and has served as adjunct faculty at John F. Kennedy University in the International MBA program and at the University of California in the Executive Education Department. She is the author of The Nonverbal Advantage: Secrets and Science of Body Language at Work. For more information visit: www.silentlanguageofleaders.com
Aspiring and seasoned leaders have been trained to excel at communicating verbally. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures, such as the way they sit in a business meeting, or stand at the podium at a speaking engagement, or the amount of eye contact they give in a one-on-one meeting. In The Silent Language of Leaders, leadership and communications expert Carol Kinsey Goman explains that in today's fast-paced business environment, where global interactions are increasing, mastering the art of body language is more important than ever. She explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on more than twenty years of experience, and on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and how to: Use techniques like "mirroring" to build trust and encourage collaboration. Accurately read the nonverbal signals of your counterparts to increase success in negotiations. Use body language to project confidence and candor when managing change. Communicate nonverbally in virtual environments. Channel your gender's natural body language inclinations for improved leadership results. Identify which nonverbal signals communicate internationally and which are culture-bound. Profound changes are shaking up our lives and the kind of leaders the world seeks. As the pace of change continues to accelerate, stay ahead of the curve by mastering the silent language of leadership.
Aspiring and seasoned leaders have been trained to excel at communicating verbally. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures, such as the way they sit in a business meeting, or stand at the podium at a speaking engagement, or the amount of eye contact they give in a one-on-one meeting. In The Silent Language of Leaders, leadership and communications expert Carol Kinsey Goman explains that in todays fast-paced business environment, where global interactions are increasing, mastering the art of body language is more important than ever. She explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on more than twenty years of experience, and on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and how to: Use techniques like "mirroring" to build trust and encourage collaboration. Accurately read the nonverbal signals of your counterparts to increase success in negotiations. Use body language to project confidence and candor when managing change. Communicate nonverbally in virtual environments. Channel your genders natural body language inclinations for improved leadership results. Identify which nonverbal signals communicate internationally and which are culture-bound. Profound changes are shaking up our lives and the kind of leaders the world seeks. As the pace of change continues to accelerate, stay ahead of the curve by mastering the silent language of leadership.
Praise for The Silent Language of Leaders "Great coaching for global leaders of the future!" - Marshall Goldsmith, New York Times best-selling author, MOJO and What Got You Here Wont Get You There "Leadership is much more biological than we have realized. Carol Kinsey Goman has done a great job of outlining the biological impact that leaders have through their body language." - David Rock, author, Your Brain at Work "Goman offers invaluable insights and tips that espouse the true value of listening, not just with our ears, but with our eyes, helping us navigate and interpret the subtle body and facial cues that can mark the difference between success and failure. Dont talk, just click or walk into your nearest bookstore, and buy it now." - Linda Kaplan, CEO, and Robin Koval, president, Kaplan Thaler Group, and authors of New York Times and Wall Street Journal bestseller, The Power of Nice " The Silent Language of Leaders is destined to become a classic in the field of nonverbal communication and business." - David Givens, Ph.D., director, Center for Nonverbal Studies, anthropologist, and author, Your Body at Work, Crime Signals, Love Signals, and The Nonverbal Dictionary "Carol Kinsey Goman has written an important book based on real life experience-not just theory. This is a book that must be read by leaders and those who aspire to lead." - Robert Dilenschneider, founder, The Dilenschneider Group and author, Power and Influence
Praise for The Silent Language of Leaders "Great coaching for global leaders of the future!"-Marshall Goldsmith, New York Times best-selling author, MOJO and What Got You Here Wont Get You There "Leadership is much more biological than we have realized. Carol Kinsey Goman has done a great job of outlining the biological impact that leaders have through their body language."-David Rock, author, Your Brain at Work "Goman offers invaluable insights and tips that espouse the true value of listening, not just with our ears, but with our eyes, helping us navigate and interpret the subtle body and facial cues that can mark the difference between success and failure. Dont talk, just click or walk into your nearest bookstore, and buy it now."-Linda Kaplan, CEO, and Robin Koval, president, Kaplan Thaler Group, and authors of New York Times and Wall Street Journal bestseller, The Power of Nice "The Silent Language of Leaders is destined to become a classic in the field of nonverbal communication and business."-David Givens, Ph.D., director, Center for Nonverbal Studies, anthropologist, and author, Your Body at Work, Crime Signals, Love Signals, and The Nonverbal Dictionary "Carol Kinsey Goman has written an important book based on real life experience-not just theory. This is a book that must be read by leaders and those who aspire to lead."-Robert Dilenschneider, founder, The Dilenschneider Group and author, Power and Influence
A guide for using body language to lead more effectively Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit-nonverbal skills-to improve their credibility and stay ahead of the curve
A guide for using body language to lead more effectively Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leadership, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit nonverbal skills to improve their credibility and stay ahead of the curve
Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways: how they provide feedback and motivate employees, how they convey the strategy for their organization, how they interact with major clients or partners. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting or stand at the podium at a speaking engagement or the amount of eye contact they give in a one-on-one meeting. Despite an abundance of leadership development programs and books that focus on effective communication, there's little understanding of how nonverbal communication affects'positively or negatively'a leader's success.In The Silent Language of Leadership, Carol Kinsey Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and offers advice for global business leaders. Some of the advice includes: Avoid shallow breathing while giving a pep talk to employees. Research shows that a shallow breather can make an entire room feel anxious and thus lead listeners to not believe the speaker. When meeting with employees in your organization with whom you don't interact often, give them an eyebrow flash'the rapid raising of the inside corners of the eyebrow. This signal is used mostly involuntarily, for example, when you run into someone you know on the street. But it is also a powerful way to subtly show recognition and interest in someone. At the next business dinner or face-to-face meeting, find a table that allows you to sit at right angles to each other. Research shows that people are more interactive when seated at right angles that when straight across from each other. Next time you're leading a meeting, notice if any audience members cover or block their mouths, which usually indicates skepticism. If you see this gesture, stop talking and address their disbelief: ?I know some of you have doubts about what I've just said,? or ?You look skeptical. Can you tell me what your concerns are?Profound changes are shaking up our lives and the kind of leaders the world seeks: sharp economic swings, increasing global competitiveness, new technologies, social and cultural shifts, and the reshaping of our organizations. As the pace of change continues to accelerate, leaders need every tool available'including nonverbal skills'to improve their credibility and stay ahead of the curve.
In The Silent Language of Leadership, Goman explains that personal space, physical gestures, posture, facial expressions can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age.
작가정보
저자(글) Goman
목차
Introduction: The Leadership-Body Language Connection p. 1 Leadership at a Glance p. 13 Your Three Brains p. 15 Wired for Body Language p. 18 The Eye of the Beholder p. 20 Personal Curb Appeal p. 21 Five Mistakes People Make Reading Your Body Language p. 27 When Your Body Doesn't Match Your Words p. 32 The Body Language of a Great Leader p. 34 Negotiation p. 35 Four Tips for Reading Body Language p. 38 Are They with You or Against You? p. 42 Dealing with the Disengaged p. 53 Are They Bluffing? p. 54 Body Language Guidelines for Negotiators p. 57 Leading Change p. 67 This Is Your Brain on Change p. 68 The Body-Mind Connection p. 73 Announcing Change p. 79 What Do People Want from You? p. 90 The Power of Empathy p. 91 Collaboration p. 93 The Universal Need for Collaboration p. 94 Wired to Connect p. 97 Six Body Language Tips for Inclusion p. 102 The Importance of How You Say What You Say p. 108 Using Space p. 111 Dress for Success p. 121 What Your Office Says About You p. 123 Familiarity Breeds Collaboration p. 125 Communicating Virtually and Face-to-Face p. 127 Technology, the Great Enabler p. 129 Six Tips for a Conference Call p. 135 Important Tips for Videoconferencing p. 137 Technology Brings a New Range of Communication Options p. 138 What's So Great About Face-to-Face? p. 143 He Leads, She Leads p. 151 The Neuroscience of Gender p. 152 Why Jane Doesn't Lead p. 155 Thirteen Gender-Based Differences in Nonverbal Communication p. 159 Leadership Styles of Men and Women p. 163 The Body Language of Male and Female Leaders p. 164 Body Language Tips for Male and Female Leaders p. 168 Men Are from Mars, Women Are from Venus p. 174 Working with Global Teams p. 177 Culture p. 179 Cross-Cultural Body Language p. 188 Lessons Learned p. 193 International Body Language p. 195 Greeting Behaviors p. 200 Business Cards p. 204 Time p. 206 Distance and Touch p. 211 Eye Contact p. 215 Seating p. 217 Emotions p. 221 Women p. 225 Closing Words of Advice p. 226 The Nonverbal Future of Leadership p. 237 All Generations Bring Change p. 238 The New Generation of Workers p. 240 Gen Y and the Future of Visual Technology p. 242 The Future of Leadership p. 248 Predictions for the Future of Body Language p. 249 Acknowledgments p. 255 Notes p. 257 About the Author p. 265 Index p. 267 Table of Contents provided by Ingram. All Rights Reserved.
기본정보
ISBN | 9780470876367 ( 0470876360 ) |
---|---|
발행(출시)일자 | 2011년 04월 19일 |
쪽수 | 288쪽 |
크기 |
148 * 210
* 25
mm
/ 399 g
|
총권수 | 1권 |
언어 | 영어 |
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