Conquering Complexity in Your Business
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패키지
북카드
Managing a complex offering of products and services is hugely expensive because the costs and inefficiencies are hidden by the complexity. Leading companies such as Wal-Mart have made fighting complexity a core part of their low-cost business strategy.
Michael George(Dallas, TX) is the author of Lean Six Sigmaand Lean Six Sigma for Services. He is founder and CEO of George Group, a consulting company that delivers rapid and sustained improvements in shareholder value through unique methodologies. George Group is the global leader in Lean Six Sigma. Stephen Wilson(Dallas, TX) is the director of the Cost of Complexity practice at the George Group. He also has expertise in strategy development, Valued Based Management and Lean Six Sigma, the process improvement methodology. He holds an MBA in Strategy and Finance from the Wharton School.
Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy Here's a guarantee: Somewhere in your business, there is too much complexity. You may also be losing out by having too little complexity where it counts - in the products, services and options you offer to customers. Either way, the impact of complexity is enormous in terms of lost profit and missed growth opportunities. Conquering Complexity in Your Businessshows how to break through the ceiling on profits and growth by implementing the three rules for conquering complexity: Eliminating complexity that customers willnotpay for Exploiting the complexity that customerswillpay for Minimizing the costs of the complexity you offer You'll find methods and tools you need to: Identify the offering and process complexity in your business Quantify the impact of that complexity Decide which complexity you want to keep and which to eliminate Select specific approaches to eliminate different kinds of complexity This knowledge will significantly improve your ability to grow profit, revenue, and shareholder value.
Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy Here's a guarantee: Somewhere in your business, there is too much complexity. You may also be losing out by having too little complexity where it counts - in the products, services and options you offer to customers. Either way, the impact of complexity is enormous in terms of lost profit and missed growth opportunities. Conquering Complexity in Your Businessshows how to break through the ceiling on profits and growth by implementing the three rules for conquering complexity: Eliminating complexity that customers will notpay for Exploiting the complexity that customers willpay for Minimizing the costs of the complexity you offer You'll find methods and tools you need to: Identify the offering and process complexity in your business Quantify the impact of that complexity Decide which complexity you want to keep and which to eliminate Select specific approaches to eliminate different kinds of complexity This knowledge will significantly improve your ability to grow profit, revenue, and shareholder value.
작가정보
목차
Complexity : the silent killer of profits and growth The overwhelming case for conquering complexity p. 3 Exposing the silent killer : how (and how much) complexity drains time and resources in your business p. 25 How complexity slows the flow of critical information p. 41 How conquering complexity drives shareholder value p. 53 Complexity as a strategic weapon p. 71 Complexity analysis : quantifying and prioritizing your complexity opportunities Executive overview of complexity analysis p. 86 Identify strategic complexity targets (complexity analysis phase 1) p. 89 Map & quantify the impact of complexity (complexity analysis phase 2) p. 115 Build a complexity value agenda (complexity analysis phase 3) p. 143 Implementing complexity agendas Simplifying product and service lines : going for big gains in economic profit p. 181 Finding the complexity that customers value p. 207 Avoiding the big costs : using complexity principles to simplify product designs p. 227 Achieving service and process simplicity : optimizing work flow with Lean, Six Sigma, and complexity tools p. 247 Using information technology to deliver complexity at lower cost p. 261 High-return investments when conquering complexity Creating a culture that can conquer complexity p. 277 Conquering complexity in your product and service value chain p. 291 Applying complexity principles to mergers and acquisitions p. 309 Table of Contents provided by Blackwell. All Rights Reserved.
기본정보
ISBN | 9780071435086 ( 0071435085 ) |
---|---|
발행(출시)일자 | 2004년 07월 12일 |
쪽수 | 352쪽 |
크기 |
164 * 236
* 29
mm
/ 649 g
|
총권수 | 1권 |
언어 | 영어 |
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